Delivery information
Please note: due to new regulations around shipping to EU countries, we have temporarily suspended shipping to these locations until the New Year. We apologise for any inconvenience caused.
CHRISTMAS LAST ORDER DATES
If you require delivery before December 25th, please place your order by 12pm midday on Wednesday 18th December. Although we will do our best, any orders received after this date / time may not be received before Christmas Day.
CHRISTMAS HOLIDAYS & OFFICE CLOSURE
Fine Cell Work's offices will be closed from Friday 20th December 2024 for the Christmas break, reopening on Monday 6th January 2025. Any orders received during this time, including Boxing Day Sale purchases, will be dispatched upon our return. Thank you in advance for your patience!
UK DELIVERIES
Shipping charges are calculated by weight and start at £3.99 for mainland UK deliveries, with free delivery on orders over £200. All orders are dispatched using fully trackable Royal Mail Tracked 48 or Parcelforce 48 Hour services.
We aim to dispatch your order as soon after it is placed as possible. Most orders will be dispatched within 3-5 working days, however please allow up to 21 days from the date you place your order to delivery.
OVERSEAS DELIVERIES
All overseas orders are dispatched using Royal Mail or Parcelforce.
We aim to dispatch your order as soon after it is placed as possible and all orders should be dispatched within 3-5 working days. Deliveries within Europe should take from 2 working days, deliveries to USA and Canada from 3 working days and Rest of World from 5 working days although please allow up to 21 days from the date you place your order for delivery.
DISPATCH POLICY
Whilst every effort will be made to ensure that all items shown are in stock, we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. If an item you order is later found to be out of stock, you will be contacted to see if an alternative can be provided or a refund will be provided.
Please note that from 1 January 2021 for orders outside the UK, the recipient is responsible for paying customs duty and taxes prevailing in their own country, not Fine Cell Work.