Job Vacancy: Engagement and Support Officer
Location: Battersea, London
Contract: Full-time, Permanent
Deadline for applicants: Friday 18 June at 9am
We are looking for an exceptionally supportive and non-judgemental individual to underpin all aspects of the Fine Cell Work post-prison programme, Open the Gates (OTG). This person will be responsible for ex-prisoners’ referral, recruitment and support arrangements; for risk assessing attendance and providing individualised support based upon need, sharing appropriate information on ex-prisoners’ licence conditions and skills with mentors and staff; for setting up and delivering the FCW distance support scheme and for supporting volunteer employment mentors alongside the Volunteer and Programmes Coordinator.
As well as offering person-centred support and helping to shape and embed our new distance support project, the role includes:
- Building relationships with ex-prisoners’ Probation Officers, Public Protection Officers and other keyworkers to ensure support and risk is managed and communicated.
- Actively recruiting ex-prisoners to join the programme, including promoting OTG to Fine Cell Work prison groups and volunteers, and building relationships with prisons, probation services (including Approved Premises) and other ex-offender support organisations across the country to promote the programme.
- Overseeing the ex-prisoner journey at Fine Cell Work and ensuring ex-prisoners move on to further education, training, or employment (where appropriate) and are able live meaningful, crime-free lives.
- Carrying out pre-engagement assessments of all ex-prisoners applying to the programme, including arranging logistics of in-prison assessment meetings and requesting relevant risk information.
- Assisting with the development of risk management plans.
- Working with the wider team to research and liaise with offender support and employment agencies beyond FCW, signposting ex-prisoners on to these, and helping mentors with appropriate signposting and referrals to partner agencies.
- Responding to safeguarding issues and working as part of the Fine Cell Work team to ensure all staff are aware of good practice in working with ex-prisoners and those with complex needs.
- Delivering a number of workshops to ex-prisoners every year on themes of disclosure letter writing, CV writing, mental health and wellbeing, safeguarding and professional boundaries.
- Work alongside the Workshop Supervisor to conduct regular development reviews with ex-prisoners, to record and track progress quarterly to maintain effective evaluation of the OTG programme and providing written reports on programme delivery when required.
Knowledge and Skills required:
To apply for this role please email firstname.lastname@example.org with your CV and a cover letter outlining how you meet the person specification. The deadline for applicants is 9am on Friday 18th June.
Please note your application will not be considered if a cover letter is not included.
Interviews will be held on the 23, 24th and 25th June.